Case Study
CokePay
Cashless Vending Experience
CokePay partnered with Iottive to develop a contactless vending machine application. The goal was to provide users with seamless and cashless transactions. We even offered top-up options and rewards, while optimizing payment processes for efficiency.
CokePay
Tech Partnership
Retail / Vending
24 Months
- Contactless Cashless Payments
- QR-Based Top-Up & Balance Sync
- Rewards & Loyalty Integration
- IoT-Enabled Vending Connectivity
Key Outcomes
Enabled fully contactless vending transactions by using virtual wallets and offered top-ups via cards, ATH, interfaces.
Reduced transaction fees by 30% through payment processing and delivered user-friendly mobile app experience.
Incorporated rewards and loyalty tracking for frequent users by enhancing engagement and retention across vending interactions.
The Challenge
Before partnering with Iottive, CokePay was facing several issues:
Bluetooth & IoT Integration
Reliable connectivity between vending machines, virtual wallets and mobile devices was critical.
User Experience
App needed to be intuitive and seamless for first-time and repeat users.
Payment Optimization
Reduce transaction fees while ensuring secure and fast payments.
Finding Expertise
Sourcing developers with Bluetooth, iBeacon and IoT experience for vending solutions was challenging.
Our Solution
Iottive delivered a complete AIoT solution under a full-cycle product development model.
Bluetooth & IoT Expertise
We ensured stable and low-latency connectivity. The connectivity between vending machines, mobile devices and wallet systems is important. This was for smooth transactions.
Design Thinking Approach
We ran collaborative sessions to refine the user journey. It was done for easy onboarding. Along with top-ups and seamless purchase flow. It was an easy and simple approach.
Project Planning & Execution
We followed an agile methodology. It was done with milestone-based delivery. It was to keep the project on schedule. Along with it was within budget and user focused.
Functionalities Delivered in Mobile Apps
We built features like wallet top-ups, contactless purchases, rewards tracking and purchase history. These were all designed for intuitive navigation and engaging user experience.
Implementation Highlights
Vending Machine & Wallet Integration
CokePay app connects via Bluetooth and iBeacon to vending machines by enabling secure and contactless transactions.
Mobile App UX
Simple onboarding, wallet management, top-up, and purchase history. Users can easily monitor balances and earn rewards.
Payment Optimization
Device automatically wakes when the putter is ready and sleeps after stroke. It is by capturing metrics in real time while saving battery.
Data Analytics & Visualization
Integrated multiple top-up methods (cards, ATH, vending machine interface) while minimizing transaction fees.
Dashboard & UX
Intuitive iOS and Android app interface provides personalized explanations, tips and comparisons in an easy-to-navigate design.
Security & Compliance
Secure payment gateway integration makes sure that transactions are safe and have wallet integrity.
Results & Impact
- Enabled fast and contactless purchases at Coca-Cola vending machines.
- Users could top up wallets using various methods.
- Optimized payment processing and reduced transaction fees by 30%.
- Intuitive interface increased adoption and frequent usage.
- The rewards system increased customer engagement and loyalty.
“Collaborating with Iottive Pvt. Ltd. has been a game-changer for CokePay. Their exceptional IoT and mobile expertise helped us transform traditional vending machines into smart, connected, and cashless systems. The team delivered a seamless solution integrating Bluetooth connectivity, secure payments, and real-time data insights with outstanding precision. Iottive’s proactive approach, technical depth, and commitment to innovation ensured our product launched flawlessly and scaled efficiently. Their partnership has not only accelerated our digital transformation but also positioned CokePay as a leader in smart vending technology.”
— David Fernandez, CoKePay
Lessons & Best Practices
Prioritize core functionalities
Focus on seamless transactions and top-up options. Along with rewards to maximize adoption for user.
UX matters
Clear navigation, easy onboarding and wallet management drive higher engagement.
Stable Bluetooth connectivity
Ensure reliable Bluetooth and iBeacon connections for transactions that are uninterrupted.
Continuous improvement loop
Refine app features and analytics. It is based on user behavior and transaction data.
Technology
Comprehensive IoT Technology Stack
From devices and connectivity to cloud, apps, and security — we leverage a full-stack IoT ecosystem to build scalable, secure, and future-ready solutions.
Nordic
Bluetooth
AWS IoT Core
iOS Swift
Android Kotlin
Why Iottive’s the Right Partner
- 7+ years of expertise in Bluetooth, iBeacon, IoT and mobile app integration.
- Proven ability to deliver end-to-end hardware and software solutions.
- User-centered design approach aligning technical performance with intuitive experience.
Next Steps for CoKeGo
Expansion of loyalty and rewards features within the app.
Integration with additional vending machines and third-party kiosks.
Enhanced AI based recommendations and promotions for users.
Continuous refinement of transaction speed and wallet features.